Worktop installation

We serve customers throughout Estonia, including the islands, and in Oslo and the surrounding area within a radius of approximately 220 km.

Our team has 15 years of experience working with marble, granite, composite and ceramic materials (Dekton, Silestone, Caesarstone, Neolith and Technistone).

• kitchen worktops
• kitchen backsplashes
• wall tiles
• living room or dining room tables
• bathroom worktops
• fireplace mantels
• window sills
• staircases
• outdoor kitchen worktops
• service counters
• reception desks
• hotel reception and lobby areas
• restaurant and bar counters
• worktops in office coffee and break areas

Installation includes: positioning and securing the components to a prepared supporting surface, finishing the joints, fitting the sink and cooktop according to the ordered solution, checking the work, photographic documentation and an initial tidy-up of the work area.

Available separately: removal and disposal of the old worktop, sealing against the back wall, fitting splashbacks and upstands, 45° joints, additional cuts and supports. We arrange lifting assistance and crane services when needed. Charges follow the current price list or a separate agreement.

If needed, we can also help arrange a plumber. Nordecos does not connect water supplies, drainage, electricity or ventilation.

If we measured your worktop, let us know as early as possible when it will be ready at the factory, whether and where we should collect it, or whether it will be delivered directly to the site. This allows us to plan transport and installation in good time.

If we did not measure your worktop, send us the site address, drawings or photographs and your preferred installation date. If we need to collect the worktop, also provide the collection address and contact person. Make sure the worktop is safely packed and secured on a transport frame. If there is no frame, let us know in advance so we can bring our own if needed. We will clarify the scope of work and site readiness, then agree a suitable date.

The agreed arrival time is approximate. Please allow for arrival up to 1 hour earlier or 2 hours later than agreed and ensure access throughout this window. Arrival depends on earlier jobs, logistics and traffic. Where possible, we will advise you of a more precise arrival time.

If the site is not ready or access is unavailable at the agreed time and the work cannot be carried out, the service is charged in full. A new measurement or installation visit must be booked separately.

Changes or cancellations must be notified by 12:00 noon on the preceding working day. Later notification means the service is charged in full according to the current price list.

Yes, we also install worktops measured by the customer or another service provider. Before starting, we assess whether installation is feasible. We take responsibility for our installation work, but cannot guarantee measurements taken by others or the fit of components produced from those measurements.

A worktop installation can take 1 to 3 hours depending on the complexity of the project.

It is important that you or your representative are present at the installation to exchange important information with the installation team. This way, you can communicate your wishes and requirements to the installation team before they begin, and then review the final result together.

The worktop pieces are meticulously positioned, levelled, and secured at the base with silicone adhesive, allowing for future adjustments if needed. The joints are aligned, filled, and finished with silicone or two-component adhesive in a colour matching the stone.

Do not load, clean or use the worktop, sink, cooktop or other integrated elements until the adhesive and silicone have fully cured, at least 24 hours. During curing, do not move the worktop, adjust the joints or carry out work that produces strong vibration or dust nearby. Plumbing and electrical work must be scheduled after the curing period.

Yes, the silicone joint between the worktop and the wall can be ordered as additional work. It is charged according to the current price list or a separate agreement.

• Painted wall: on request, we seal the joint between the back edge of the worktop and the wall.
• Stone backsplash or upstand: we agree the finish at the lower junction and whether you also want a silicone joint between the upper edge and the wall.
• Wall to be tiled later: we recommend sealing the joint between the worktop and the wall tiles after tiling. We agree who will do this and when.

Let us know your preferred solution before installation so we can plan the scope and sequence of work.

Silicone joints should be checked and cleaned during use and renewed when needed.

All cabinets, side panels, cover panels and supporting surfaces must be ready, secured, straight and level. The permitted height difference is up to 2 mm. We check the supporting surface, but the customer or kitchen installer remains responsible for installing and levelling the cabinets. Visible deviations are documented.

All cutouts, cuts, supports and preparation required by the measurer must be completed before installation. For a waterfall side, the floor must be finished and level. The lower edges of the wall must be clean.

Ensure that the existing or temporary worktop, sink, and cooktop are removed. The lower edges of the walls behind the worktop should be clean.

The sink, cooktop and other accessories to be integrated into the worktop must be on site for installation. We fit the agreed accessories into the worktop, but do not connect water, drainage, electricity or ventilation. We check that the tap fits, but a plumber installs and connects it.

For a flush-mounted cooktop, the power cable must be fitted beforehand or access must be available for fitting it later. If the cable is missing and there is no access, the cooktop cannot be fitted.

If backsplash installation requires electrical sockets to be removed, arrange for an electrician to disconnect and remove them safely before we arrive. Temporary water and electricity connections in the work area must also be safely disconnected. Nordecos does not carry out electrical work.

Provide a safe, unobstructed carrying route, adequate lighting and parking within 50 m of the entrance. Doors, corridors, stairs and lifts must allow the components to be brought in safely. In winter, access must be cleared and safe. Required lifting assistance or a crane must be agreed in advance.

Our installers wear safety footwear when handling heavy stone components. We recommend protecting the floor and carrying route with a durable, non-slip covering that is securely fixed in place. The covering must not slide, create trip hazards or obstruct safe handling of the components.

Protect nearby furniture and appliances, as dust may accumulate during the installation process. For fragile natural stones, the reinforcement strips used during transport are removed just before installation. In the case of a vertical continuation of the side of the worktop, we grind the junction part on-site. We use a vacuum cleaner, but some dust may still accumulate on certain materials.

On the day of installation and two days after the installation, the room temperature must be at least +15º C to ensure the durability of silicone joints.

We arrange lifting assistance and crane services when needed. The requirements, who places the order and the schedule are agreed before installation. If you arrange lifting assistance yourself, coordinate the arrival time and sequence of work with us.

We assess the suitability of the tap but do not carry out its installation.

We fit the agreed cooktop into the worktop cut-out according to the model and selected installation method. Electrical and ventilation connections are completed by the relevant specialists.

For a flush-mounted cooktop, the power cable must be fitted beforehand or access must be available for fitting it later. If the cable is missing and there is no access, the cooktop cannot be fitted.

We do not perform electrical work, so an electrician must be called to connect electrical sockets.

After installation, we check:

• that the components fit the site and agreed drawing, with the correct positions, overhangs and seating areas;
• that openings and cut-outs are correctly positioned and fit the agreed sink, cooktop and other equipment;
• that accessible supports and fixing points are adequate and the components are properly secured;
• that joints are level, bonded, filled and finished;
• that surfaces and edges have no visible damage, cracks or chips;
• that ordered silicone joints and other finishing work are correctly completed.

We take photos of the work performed (general photo, photo of installed details, including the sink, cooktop, joints, backsplashes).

After the quality check, we review the completed work with you or your representative. We explain the installed solutions, record any comments and agree on follow-up if anything remains to be completed. We also explain the curing time and when the worktop can be used.

The installation team provides advice on using, cleaning and maintaining the worktop. Read our maintenance guides. If the worktop is damaged, see the separate worktop repair page.

Do not load, clean or use the worktop, sink, cooktop or other integrated elements until the adhesive and silicone have fully cured, at least 24 hours. During curing, do not move the worktop, adjust the joints or carry out work that produces strong vibration or dust nearby. Plumbing and electrical work must be scheduled after the curing period.

If you ordered the service directly from Nordecos, contact us about the problem. If the work was ordered through a partner, contact the partner responsible for your order, who will coordinate further communication with us.

Send the order number or site address, a description of the problem, and overview and close-up photographs. We review the documentation and arrange a site inspection if needed. Once the cause has been established, we explain the solution and expected timeframe.

If the defect results from our measurement or installation error, we arrange for it to be corrected under the warranty terms.

Read more: warranty.